Shipping policy

SHIPPING POLICY

Thank you for shopping with NEMBEX. Below you will find information about how we process and ship your order.

SHIPPING DESTINATIONS

We currently ship to addresses within the United States.

SHIPPING COST

We offer FREE standard shipping on all orders within the United States.

ORDER PROCESSING

Once your order is placed and payment is successfully confirmed, it will be prepared for shipment.

Orders cannot always be modified or canceled once they have entered processing. If you need to make a change, please contact us as soon as possible at support@nembex.com.

ESTIMATED DELIVERY TIME

Estimated delivery time is typically 4–8 business days.

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier operations, high shipping volumes, weather conditions, holidays, incorrect address information, or other circumstances outside our reasonable control.

TRACKING

When tracking information becomes available, it will be provided with your shipping confirmation so you can follow the progress of your order.

Please allow some time for tracking information to update after the carrier receives the shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us immediately at support@nembex.com. We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

DELIVERY ISSUES

If your tracking information shows an unusual delay, your package appears to be lost in transit, or you experience another delivery issue, please contact us at support@nembex.com.

We will review the available tracking information and assist you with the appropriate next steps.

DELIVERED BUT NOT RECEIVED

If tracking shows that your order has been delivered but you cannot locate it, please first check around the delivery location and with household members or neighbors who may have received it.

If you are still unable to locate the package, contact us at support@nembex.com so we can review the situation.

For any questions regarding shipping or delivery, please contact us at:

support@nembex.com

Shipping policy

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